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General Manager

Orkin Ghana - Accra

Posted: Sep 4, 2021

Apply By Oct 3, 2021

Employment Type:

Required Education: Qualified

Required Experience: N/A

Salary: GH¢ 

Job ID: 58598

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Job Description

Job Description  

  • Location: Lashibi, Accra
  • Reports To: Founders & CEO
Relationships Internal:
  • Founder
  • All Other employees
  • All other functions/departments
  • 3rd Party Organisations
  • Government ministries, departments and agencies 
  • Clients
  • All other external correspondence
Reports Direct Reports
  • Admin Officer
  • Pest Control Technician
Indirect Reports:
  • Sales Team
  • External Accountant
Purpose /Description
  • Responsible for a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organised, flexible and enjoy the administrative challenges.
  • Day to day running of the company
  • Ensuring progress and growth of the company and employees
  • Generating reports and giving presentations
  • Evaluating performance and productivity
  • Creating and Managing budget
Responsibilities /Key Objectives
  • Key liaison and manages relationships with vendors and service providers, to monitor SLA?s and KPI?s. Follow up on various actions assigned, meeting timelines.
  • Oversees office operations and procedures and Coordinate with necessary partners on all office equipment.
  • Oversee records of cost alongside external accountant.
  • Responsible for sending invoices to clients.
  • Responsible for managing office services by ensuring office operations and procedures are organised, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored.
  • Establishes a historical reference for the office by outlining procedures for protection, retention, record disposal, retrieval and staff contracts
  • Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
  • Remains updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals and reviewing industry publications
  • Ensures office financial objectives are met by preparing the annual budget for the office, planning the expenditures, analysing variances and carrying out necessary corrections that may arise
  • Participates actively in the planning and execution of company events and Coordinate office staff activities to ensure maximum efficiency
  • Designs and implements filing systems and must ensure systems are maintained and current.
  • Administrator for various online applications.
  • Ensures security, integrity and confidentiality of data
  • Prepares operational reports and schedules to ensure efficiency
  • Handles customer inquiries and complaints
  • Maintains a safe and secure working environment
  • Any other duties appropriate for the position of General Manager.
Required Skills or Experience Experience and Education
  • A minimum of a Bachelor?s Degree in Business Administration, preferable
  • Experience in working under senior Management and external clients.
  • Excellent Leadership skills
  • Proficient computer skills, including Microsoft Office Suite and google drive
  • Charismatic and well-presented always due to the high level of interaction with external visitors
  • Excellent written and verbal communication skills; proficient in English-language business writing
  • Good knowledge of different business functions
  • Highly organised multitasker who works well in a fast-paced environment
  • Excellent attention to detail with the ability to multitask
Business Behaviours:
  • Ability to execute tasks independently
  • Customer-focused with the ability to build excellent working relationships
  • Ability to influence decision making
  • Good interpersonal and networking skills and abilities
  • Good communications skills
  • Positive Can-do attitude

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