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Cafe Attendant

Brinnex Company - Tema Comm.8

Posted: Sep 23, 2019

Apply By Oct 31, 2019

Employment Type: Permanent/Full-time

Required Education:

Required Experience:

Salary: GH˘300.00 - GH˘500.00

Job ID: 46011

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Job Description

    • Assist customers when they have trouble or questions using computer softwares such asMicrosoft Office, Adobe softwares and all softwares that are being used in the cyber cafe.
    • Provide services such as encoding, printing, downloading and all other operations provided bythe cafe.
    • Must have primary knowledge of computer maintenance and software installation.
    • Must possess knowledge on popular online and LAN games because he or she will be assistingcustomers to use it.
    • Troubleshoots different kinds of computer programs, hardwares and softwares.
    • Provide excellent customer care.
    • Maintain cleanliness and orderliness of the place.
    • Keep accurate records of logs and inventories of the shop.
    • Time customers of the number of minutes or hours they will use the computer or internet.
    • Help customers with the use of computers and applications.
    • Respond to customers who encounter error messages from accessing sites, emailing or downloading content.
    • Assist customers with downloads, printing, and encoding.
    • Monitor use of computers to ensure compliance with café policies and applicable laws and regulations.
    • Troubleshoot hardware, terminals, software and connectivity issues.
    • Track customers? time at computer terminals.
    • Report improper or illegal use of supervisors or law enforcement as required by law or company policy.
    • Clean computer areas 
  • Promote computer or Internet-related products or services.

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